Privacy Policy

General Information

The following information provides a brief overview of what happens to your personal data when you visit this website. Personal data refers to any information that can be used to personally identify you. For detailed information on data protection, please refer to our Privacy Policy listed below.

Data Collection on This Website

Who is responsible for data collection on this website?

Data processing on this website is carried out by the website operator. You can find the operator’s contact information in the “Information on the Data Controller” section of this Privacy Policy.

How do we collect your data?

Your data is collected, in part, because you provide it to us. This may include, for example, data that you enter into a contact form.

Other data is collected automatically or with your consent when you visit the website through our IT systems. This primarily consists of technical data (e.g., internet browser, operating system, or time of page view). This data is collected automatically as soon as you access this website.

What do we use your data for?

Some of the data is collected to ensure that the website functions properly. Other data may be used to analyze your user behavior.

What rights do you have regarding your data?

You have the right at any time to obtain, free of charge, information about the source, recipients, and purpose of your stored personal data. You also have the right to request the correction or deletion of this data. If you have given consent to the processing of your data, you may withdraw this consent at any time with future effect. In addition, you have the right to request the restriction of the processing of your personal data under certain circumstances. Furthermore, you have the right to file a complaint with the competent supervisory authority.

Please feel free to contact us at any time regarding this matter or any other questions you may have about data protection.

Analytics tools and third-party tools

When you visit this website, your browsing behavior may be analyzed for statistical purposes. This is primarily done using so-called analytics tools.

You can find detailed information about these analytics programs in the following privacy policy.

Hosting

We host our website's content with the following provider:

Hetzner

The provider is Hetzner Online GmbH, Industriestr. 25, 91710 Gunzenhausen (hereinafter “Hetzner”).

For more details, please refer to Hetzner's Privacy Policy: https://www.hetzner.com/de/rechtliches/datenschutz.

The use of Hetzner is based on Article 6(1)(f) of the GDPR. We have a legitimate interest in ensuring that our website is displayed as reliably as possible. If consent has been requested, processing is carried out exclusively on the basis of Article 6(1)(a) of the GDPR and Section 25(1) of the TTDSG, insofar as the consent covers the storage of cookies or access to information on the user’s device (e.g., device fingerprinting) within the meaning of the TTDSG. Consent may be revoked at any time.

Order Processing

We have entered into a Data Processing Agreement (DPA) for the use of the aforementioned service. This is a contract required under data protection law that ensures the service provider processes the personal data of our website visitors only in accordance with our instructions and in compliance with the GDPR.

General Information and Mandatory Disclosures

Privacy Policy

The operators of this website take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with applicable data protection laws and this Privacy Policy.

When you use this website, various types of personal data are collected. Personal data is information that can be used to identify you personally. This Privacy Policy explains what data we collect and how we use it. It also explains how and for what purpose this is done.

Please note that data transmission over the Internet (e.g., when communicating via email) may be subject to security risks. It is not possible to completely protect data from access by third parties.

Information about the responsible entity

The entity responsible for data processing on this website is:

Eveline & Walter Eselböck
Villa Evelina, Dobrec, 51415, Croatia
Phone: +43 676 667 77 06
Email: info@eselboeck.at

The controller is the natural or legal person who, alone or jointly with others, determines the purposes and means of the processing of personal data (e.g., names, email addresses, etc.).

Retention period

Unless a more specific retention period is stated in this Privacy Policy, we will retain your personal data until the purpose of the data processing no longer applies. If you submit a valid request for deletion or revoke your consent to data processing, your data will be deleted unless we have other legally permissible grounds for storing your personal data (e.g., retention periods under tax or commercial law); in the latter case, the data will be deleted once these grounds no longer apply.

General Information on the Legal Basis for Data Processing on This Website

If you have consented to the processing of your data, we process your personal data on the basis of Article 6(1)(a) of the GDPR or Article 9(2)(a) of the GDPR, provided that special categories of data as defined in Article 9(1) of the GDPR are being processed. In the event of explicit consent to the transfer of personal data to third countries, data processing is also carried out on the basis of Article 49(1)(a) of the GDPR. If you have consented to the storage of cookies or to access to information on your device (e.g., via device fingerprinting), data processing is additionally carried out on the basis of Section 25(1) of the German Teleservices Data Protection Act (TTDSG). Consent may be revoked at any time. If your data is necessary for the performance of a contract or for the implementation of pre-contractual measures, we process your data on the basis of Article 6(1)(b) of the GDPR. Furthermore, we process your data if it is necessary to comply with a legal obligation on the basis of Article 6(1)(c) of the GDPR. Data processing may also be carried out on the basis of our legitimate interest pursuant to Article 6(1)(f) of the GDPR. The legal bases applicable in each individual case are described in the following sections of this Privacy Policy.

Notice Regarding the Transfer of Data to the United States and Other Third Countries

Among other things, we use tools provided by companies based in the United States or other third countries that do not offer an adequate level of data protection. When these tools are active, your personal data may be transferred to these third countries and processed there. Please note that these countries cannot guarantee a level of data protection comparable to that of the EU. For example, U.S. companies are required to disclose personal data to security authorities without you, as the data subject, being able to take legal action against this. It therefore cannot be ruled out that U.S. authorities (e.g., intelligence agencies) may process, analyze, and permanently store your data located on U.S. servers for surveillance purposes. We have no influence over these processing activities.

Withdrawal of Your Consent to Data Processing

Many data processing operations are only possible with your explicit consent. You may withdraw any consent you have already given at any time. The lawfulness of the data processing carried out prior to the withdrawal remains unaffected by the withdrawal.

Right to object to data collection in specific cases and to direct marketing (Art. 21 GDPR)

If data processing is based on Article 6(1)(e) or (f) of the GDPR, you have the right at any time to object to the processing of your personal data on grounds relating to your particular situation; this also applies to profiling based on these provisions. The specific legal basis on which processing is based can be found in this Privacy Policy. If you object, we will no longer process your personal data in question unless we can demonstrate compelling legitimate grounds for the processing that override your interests, rights, and freedoms, or the processing serves to assert, exercise, or defend legal claims (objection pursuant to Article 21(1) of the GDPR).

If your personal data is processed for the purpose of direct marketing, you have the right to object at any time to the processing of your personal data for such marketing purposes; this also applies to profiling to the extent that it is related to such direct marketing. If you object, your personal data will no longer be used for direct marketing purposes (objection pursuant to Art. 21(2) GDPR).

Right to file a complaint with the competent supervisory authority

In the event of a breach of the GDPR, data subjects have the right to lodge a complaint with a supervisory authority, in particular in the Member State of their habitual residence, their place of work, or the place where the alleged breach occurred. This right to lodge a complaint is without prejudice to any other administrative or judicial remedies.

Right to data portability

You have the right to receive data that we process automatically based on your consent or in fulfillment of a contract, either directly or through a third party, in a commonly used, machine-readable format. If you request that the data be transferred directly to another controller, this will only be done to the extent that it is technically feasible.

Access, Deletion, and Correction

In accordance with applicable legal provisions, you have the right at any time to request, free of charge, information about your stored personal data, its source and recipients, and the purpose of the data processing, as well as the right to have this data corrected or deleted, if applicable. You may contact us at any time regarding this matter or any other questions you may have about personal data.

Right to restriction of processing

You have the right to request that the processing of your personal data be restricted. You may contact us at any time to do so. The right to restriction of processing applies in the following cases:

If you dispute the accuracy of your personal data stored by us, we generally need time to verify this. For the duration of the verification process, you have the right to request that the processing of your personal data be restricted.
If the processing of your personal data was or is unlawful, you may request that the processing be restricted instead of having the data erased.
If we no longer need your personal data, but you need it to exercise, defend, or assert legal claims, you have the right to request that the processing of your personal data be restricted instead of deleted.
If you have lodged an objection under Article 21(1) of the GDPR, a balancing of your interests against ours must be carried out. Until it is determined whose interests prevail, you have the right to request that the processing of your personal data be restricted.

If you have restricted the processing of your personal data, such data may—apart from storage—be processed only with your consent, or for the purpose of establishing, exercising, or defending legal claims, or to protect the rights of another natural or legal person, or for reasons of an important public interest of the European Union or a Member State.

SSL or TLS encryption

This site uses SSL or TLS encryption for security reasons and to protect the transmission of confidential information, such as orders or inquiries that you send to us as the site operator. You can recognize an encrypted connection by the fact that the address bar of your browser changes from “http://” to “https://” and by the lock icon in your browser’s address bar.

When SSL or TLS encryption is enabled, the data you send to us cannot be intercepted by third parties.

Objection to promotional emails

We hereby object to the use of contact information published in accordance with legal disclosure requirements for the purpose of sending unsolicited advertising and informational materials. The operators of this website expressly reserve the right to take legal action in the event of the unsolicited transmission of advertising information, such as through spam emails.

Data Collection on This Website

Cookies

Our website uses so-called “cookies.” Cookies are small data packets that do not cause any harm to your device. They are stored on your device either temporarily for the duration of a session (session cookies) or permanently (persistent cookies). Session cookies are automatically deleted at the end of your visit. Persistent cookies remain stored on your device until you delete them yourself or your web browser automatically deletes them.

Cookies may be set by us (first-party cookies) or by third-party companies (so-called third-party cookies). Third-party cookies enable the integration of certain third-party services into websites (e.g., cookies used to process payment transactions).

Cookies serve various purposes. Many cookies are technically necessary, as certain website features would not work without them (e.g., the shopping cart feature or the display of videos). Other cookies may be used to analyze user behavior or for advertising purposes.

Cookies that are necessary for the electronic communication process, for providing specific functions you have requested (e.g., the shopping cart function), or for optimizing the website (e.g., cookies for measuring website traffic) are stored on the basis of Art. 6(1)(f) GDPR, unless another legal basis is specified. The website operator has a legitimate interest in storing necessary cookies to ensure the technically flawless and optimized provision of its services. If consent to the storage of cookies and similar recognition technologies has been requested, processing is carried out exclusively on the basis of this consent (Art. 6(1)(a) GDPR and § 25(1) TTDSG); consent may be revoked at any time.

You can configure your browser to notify you when cookies are set and to allow cookies only on a case-by-case basis, to block cookies in certain cases or generally, and to enable the automatic deletion of cookies when you close your browser. Disabling cookies may limit the functionality of this website.

You can find out which cookies and services are used on this website in this Privacy Policy and manage them below.

[borlabs-cookie type="btn-cookie-preference" title="View/change cookie preferences"]

Consent to Borlabs' use of cookies

Our website uses Borlabs Cookie’s consent technology to obtain your consent to the storage of certain cookies in your browser or to the use of certain technologies, and to document this in compliance with data protection regulations. This technology is provided by Borlabs GmbH, Rübenkamp 32, 22305 Hamburg (hereinafter “Borlabs”).

When you visit our website, a Borlabs cookie is stored in your browser to record the consents you have given or any revocation of those consents. This data is not shared with the provider of the Borlabs cookie.

The collected data will be stored until you request that we delete it, delete the Borlabs cookie yourself, or the purpose for storing the data no longer applies. Mandatory legal retention periods remain unaffected. For details on data processing by Borlabs Cookie, please visit https://de.borlabs.io/kb/welche-daten-speichert-borlabs-cookie/.

Borlabs’ Cookie Consent technology is used to obtain the legally required consent for the use of cookies. The legal basis for this is Article 6(1)(c) of the GDPR.

Server log files

The website provider automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. This information includes:

Browser type and browser version
operating system used
Referrer URL
Hostname of the connecting computer
Time of the server request
IP address

This data is not combined with other data sources.

This data is collected on the basis of Article 6(1)(f) of the GDPR. The website operator has a legitimate interest in ensuring that the website functions properly and in optimizing it—to this end, server log files must be collected.

Contact Form

If you submit an inquiry to us via the contact form, we will store the information you provide in the form—including the contact details you enter there—for the purpose of processing your inquiry and in case we have any follow-up questions. We will not share this information without your consent.

The processing of this data is based on Article 6(1)(b) of the GDPR, provided that your inquiry relates to the performance of a contract or is necessary for the implementation of pre-contractual measures. In all other cases, processing is based on our legitimate interest in the effective handling of inquiries directed to us (Art. 6(1)(f) GDPR) or on your consent (Art. 6(1)(a) GDPR) if such consent was requested; consent may be revoked at any time.

The data you enter in the contact form will remain with us until you request that we delete it, revoke your consent to its storage, or the purpose for storing the data no longer applies (e.g., once your inquiry has been processed). Mandatory legal provisions—in particular retention periods—remain unaffected.

Inquiries by email, phone, or fax

If you contact us by email, phone, or fax, your inquiry—including all personal data contained therein (name, inquiry)—will be stored and processed by us for the purpose of handling your request. We will not disclose this information without your consent.

The data you send us via contact requests will remain with us until you request that we delete it, revoke your consent to its storage, or the purpose for storing the data no longer applies (e.g., once your request has been processed). Mandatory legal provisions—in particular statutory retention periods—remain unaffected.

Social media

eRecht24 Safe Sharing Tool

The content on this website can be shared on social networks such as Facebook, Twitter, and others in compliance with data protection regulations. This site uses the eRecht24 Safe Sharing Tool for this purpose. This tool establishes a direct connection between the networks and users only when the user actively clicks on one of these buttons. Clicking the button constitutes consent within the meaning of Art. 6(1)(a) GDPR and § 25(1) TTDSG. This consent may be revoked at any time with future effect.

This tool does not automatically transmit user data to the operators of these platforms. If the user is logged in to one of these social networks, an information window will appear when using the social media features of Facebook, Twitter, and others, allowing the user to confirm the text before submitting it.

Our users can share the content of this site on social media in compliance with privacy regulations, without the network operators creating comprehensive browsing profiles.

This service is used to obtain the legally required consent for the use of certain technologies. The legal basis for this is Article 6(1)(c) of the GDPR.

Facebook

This website incorporates features from the social network Facebook. The provider of this service is Meta Platforms Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland. However, according to Facebook, the data collected is also transferred to the United States and other third countries.

You can find an overview of Facebook's social media elements here: https://developers.facebook.com/docs/plugins/?locale=de_DE.

When the social media feature is active, a direct connection is established between your device and the Facebook server. This informs Facebook that you have visited this website using your IP address. If you click the Facebook “Like” button while logged into your Facebook account, you can link the content of this website to your Facebook profile. This allows Facebook to associate your visit to this website with your user account. Please note that, as the provider of these pages, we have no knowledge of the content of the data transmitted or how it is used by Facebook. For more information, please refer to Facebook’s Privacy Policy at: https://de-de.facebook.com/privacy/explanation.

Where consent has been obtained, the use of the aforementioned service is based on Article 6(1)(a) of the GDPR and Section 25 of the TTDSG. Consent may be withdrawn at any time. Where consent has not been obtained, the use of the service is based on our legitimate interest in achieving the widest possible visibility on social media.

To the extent that personal data is collected on our website using the tool described here and transmitted to Facebook, we and Meta Platforms Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland, are jointly responsible for this data processing (Art. 26 GDPR). This joint responsibility is limited exclusively to the collection of the data and its transfer to Facebook. The processing carried out by Facebook after the transfer is not part of the joint responsibility. The obligations incumbent upon us jointly have been set forth in a joint processing agreement. The text of the agreement can be found at: https://www.facebook.com/legal/controller_addendum. According to this agreement, we are responsible for providing privacy information regarding the use of the Facebook tool and for ensuring the tool is implemented on our website in compliance with data protection laws. Facebook is responsible for the data security of Facebook products. You can exercise your data subject rights (e.g., requests for information) regarding the data processed by Facebook directly with Facebook. If you exercise your data subject rights with us, we are obligated to forward them to Facebook.

Data transfers to the United States are based on the European Commission’s Standard Contractual Clauses. For more details, please visit: https://www.facebook.com/legal/EU_data_transfer_addendum, https://de-de.facebook.com/help/566994660333381, and https://www.facebook.com/policy.php.

Twitter

This website incorporates features from Twitter. These features are provided by Twitter International Company, One Cumberland Place, Fenian Street, Dublin 2, D02 AX07, Ireland.

When the social media element is active, a direct connection is established between your device and the Twitter server. This allows Twitter to receive information about your visit to this website. By using Twitter and the “Retweet” function, the websites you visit are linked to your Twitter account and made known to other users. Please note that, as the provider of these pages, we have no knowledge of the content of the data transmitted or how Twitter uses it. For more information, please refer to Twitter’s privacy policy at: https://twitter.com/de/privacy.

Data transfers to the United States are based on the European Commission’s Standard Contractual Clauses. For more details, please visit: https://gdpr.twitter.com/en/controller-to-controller-transfers.html.

You can change your privacy settings on Twitter in your account settings at https://twitter.com/account/settings.

Instagram

This website incorporates features from the Instagram service. These features are provided by Meta Platforms Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland.

When the social media feature is active, a direct connection is established between your device and the Instagram server. This allows Instagram to receive information about your visit to this website.

If you are logged into your Instagram account, you can link the content of this website to your Instagram profile by clicking the Instagram button. This allows Instagram to associate your visit to this website with your user account. Please note that, as the provider of this website, we have no knowledge of the content of the data transmitted or how Instagram uses it.

To the extent that personal data is collected on our website using the tool described here and transmitted to Facebook or Instagram, we and Meta Platforms Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland, are jointly responsible for this data processing (Art. 26 GDPR). This joint responsibility is limited exclusively to the collection of the data and its transfer to Facebook or Instagram. The processing carried out by Facebook or Instagram following the transfer is not part of the joint responsibility. The obligations incumbent upon us jointly have been set forth in a joint processing agreement. The text of the agreement can be found at: https://www.facebook.com/legal/controller_addendum. According to this agreement, we are responsible for providing data protection information when using the Facebook or Instagram tool and for the data protection-compliant implementation of the tool on our website. Facebook is responsible for the data security of the Facebook or Instagram products. You can exercise your data subject rights (e.g., requests for information) regarding the data processed by Facebook or Instagram directly with Facebook. If you exercise your data subject rights with us, we are obligated to forward them to Facebook.

Data transfers to the United States are based on the European Commission’s Standard Contractual Clauses. For details, please visit: https://www.facebook.com/legal/EU_data_transfer_addendum, https://help.instagram.com/519522125107875, and https://de-de.facebook.com/help/566994660333381.

For more information, please see Instagram's Privacy Policy: https://instagram.com/about/legal/privacy/.

This website uses features from the LinkedIn network. The provider is LinkedIn Ireland Unlimited Company, Wilton Plaza, Wilton Place, Dublin 2, Ireland.

Every time you access a page on this website that contains LinkedIn elements, a connection is established with LinkedIn’s servers. LinkedIn is notified that you have visited this website using your IP address. If you click the LinkedIn “Recommend” button while logged into your LinkedIn account, LinkedIn can associate your visit to this website with you and your user account. Please note that, as the provider of these pages, we have no knowledge of the content of the data transmitted or how it is used by LinkedIn.

Data transfers to the United States are based on the European Commission’s Standard Contractual Clauses. For more details, please visit: https://www.linkedin.com/help/linkedin/answer/62538/datenubertragung-aus-der-eu-dem-ewr-und-der-schweiz?lang=de

For more information, please see LinkedIn’s Privacy Policy at: https://www.linkedin.com/legal/privacy-policy.

XING

This website uses features from the XING network. The provider is New Work SE, Dammtorstraße 30, 20354 Hamburg, Germany.

Every time you visit one of our pages that contains elements from XING, a connection is established with XING’s servers. To the best of our knowledge, no personal data is stored in this process. In particular, IP addresses are not stored, nor is user behavior analyzed.

For more information on data protection and the XING Share button, please see XING’s Privacy Policy at: https://www.xing.com/app/share?op=data_protection.

On this website, we use features from the social network Pinterest, which is operated by Pinterest Europe Ltd., Palmerston House, 2nd Floor, Fenian Street, Dublin 2, Ireland.

When you visit a page that contains such an element, your browser establishes a direct connection to Pinterest’s servers. This social media element transmits log data to Pinterest’s server in the United States. This log data may include your IP address, the addresses of the websites you visited that also contain Pinterest features, your browser type and settings, the date and time of the request, how you use Pinterest, and cookies.

For more information about the purpose, scope, and further processing and use of your data by Pinterest, as well as your rights in this regard and options for protecting your privacy, please refer to Pinterest’s Privacy Policy: https://policy.pinterest.com/de/privacy-policy.

Analytics Tools and Advertising

Google Tag Manager

We use Google Tag Manager. The provider is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.

Google Tag Manager is a tool that allows us to integrate tracking and analytics tools and other technologies into our website. Google Tag Manager itself does not create user profiles, store cookies, or perform any independent analysis. It is used solely to manage and deploy the tools integrated through it. However, Google Tag Manager collects your IP address, which may also be transferred to Google’s parent company in the United States.

The use of Google Tag Manager is based on Article 6(1)(f) of the GDPR. The website operator has a legitimate interest in the quick and straightforward integration and management of various tools on its website. If consent has been obtained, processing is carried out exclusively on the basis of Article 6(1)(a) of the GDPR and Section 25(1) of the TTDSG, insofar as the consent covers the storage of cookies or access to information on the user’s device (e.g., device fingerprinting) within the meaning of the TTDSG. Consent may be revoked at any time.

Google Analytics

This website uses features of the web analytics service Google Analytics. The provider is Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.

Google Analytics allows website operators to analyze the behavior of website visitors. In doing so, website operators receive various usage data, such as page views, time spent on the site, operating systems used, and the user’s location. This data is aggregated into a user ID and assigned to the website visitor’s respective device.

In addition, we use Google Analytics to track your mouse and scroll movements, clicks, and other actions. Google Analytics also uses various modeling techniques to supplement the collected data and employs machine learning technologies in its data analysis.

Google Analytics uses technologies that enable user recognition for the purpose of analyzing user behavior (e.g., cookies or device fingerprinting). The information collected by Google regarding the use of this website is generally transmitted to a Google server in the United States and stored there.

Use of this service is based on your consent pursuant to Article 6(1)(a) of the GDPR and Section 25(1) of the TTDSG. You may withdraw your consent at any time.

Data transfers to the United States are based on the European Commission’s Standard Contractual Clauses. For more details, please visit: https://privacy.google.com/businesses/controllerterms/mccs/.

Browser plugin

You can prevent Google from collecting and processing your data by downloading and installing the browser plugin available at the following link: https://tools.google.com/dlpage/gaoptout?hl=de.

For more information on how Google Analytics handles user data, please refer to Google's Privacy Policy: https://support.google.com/analytics/answer/6004245?hl=de.

Demographic characteristics in Google Analytics

This website uses the "demographic characteristics" feature of Google Analytics to display relevant ads to website visitors within the Google advertising network. This allows for the creation of reports containing information about the age, gender, and interests of site visitors. This data is derived from Google’s interest-based advertising and from third-party visitor data. This data cannot be linked to any specific individual. You can disable this feature at any time via the ad settings in your Google Account or generally prohibit the collection of your data by Google Analytics as described in the section “Objection to Data Collection.”

Hotjar

This website uses Hotjar. The provider is Hotjar Ltd., Level 2, St. Julians Business Centre, 3 Elia Zammit Street, St. Julians STJ 1000, Malta, Europe (website: https://www.hotjar.com).

Hotjar is a tool for analyzing user behavior on this website. With Hotjar, we can record your mouse and scroll movements and clicks, among other things. Hotjar can also determine how long you hovered your mouse pointer over a specific area. Hotjar uses this information to create so-called heatmaps, which help identify which areas of the website visitors tend to view most frequently.

In addition, we can track how long you stayed on a page and when you left it. We can also determine at which point you abandoned your entries in a contact form (so-called conversion funnels).

In addition, Hotjar can be used to gather direct feedback from website visitors. This feature is designed to help the website operator improve its online offerings.

Hotjar uses technologies that enable user recognition for the purpose of analyzing user behavior (e.g., cookies or device fingerprinting).

Where consent has been obtained, the use of this service is based exclusively on Article 6(1)(a) of the GDPR and Section 25 of the TTDSG. Consent may be revoked at any time. Where consent has not been obtained, the use of this service is based on Article 6(1)(f) of the GDPR; the website operator has a legitimate interest in analyzing user behavior in order to optimize both its website and its advertising.

Disabling Hotjar

If you would like to disable data collection by Hotjar, click the following link and follow the instructions provided there: https://www.hotjar.com/policies/do-not-track/

Please note that you must disable Hotjar separately for each browser or device.

For more information about Hotjar and the data it collects, please refer to Hotjar’s privacy policy at the following link: https://www.hotjar.com/privacy

Google Ads

The website operator uses Google Ads. Google Ads is an online advertising program provided by Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.

Google Ads allows us to display ads in the Google search engine or on third-party websites when users enter specific search terms into Google (keyword targeting). Furthermore, targeted ads can be displayed based on user data available to Google (e.g., location data and interests) (audience targeting). As website operators, we can quantitatively evaluate this data by, for example, analyzing which search terms led to the display of our ads and how many ads resulted in corresponding clicks.

Use of this service is based on your consent pursuant to Article 6(1)(a) of the GDPR and Section 25(1) of the TTDSG. You may withdraw your consent at any time.

Data transfers to the United States are based on the European Commission’s Standard Contractual Clauses. For more details, please visit: https://policies.google.com/privacy/frameworks and https://privacy.google.com/businesses/controllerterms/mccs/.

Google Ads Remarketing

This website uses Google Ads Remarketing features. The provider is Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.

With Google Ads Remarketing, we can assign people who interact with our online content to specific target groups so that we can subsequently show them interest-based ads on the Google Display Network (remarketing or retargeting).

In addition, the advertising audiences created with Google Ads Remarketing can be linked to Google’s cross-device features. This allows interest-based, personalized ads—tailored to you based on your previous usage and browsing behavior on one device (e.g., a smartphone)—to also be displayed on another of your devices (e.g., a tablet or PC).

If you have a Google account, you can opt out of personalized ads by clicking the following link: https://www.google.com/settings/ads/onweb/.

Use of this service is based on your consent pursuant to Article 6(1)(a) of the GDPR and Section 25(1) of the TTDSG. You may withdraw your consent at any time.

For more information and to view the privacy policy, please visit Google's Privacy Policy at: https://policies.google.com/technologies/ads?hl=de.

Target audience segmentation with customer matching

To create target audiences, we use, among other things, Google Ads Remarketing’s customer matching feature. In doing so, we share certain customer data (e.g., email addresses) from our customer lists with Google. If the customers in question are Google users and are logged into their Google accounts, relevant ads will be displayed to them within the Google network (e.g., on YouTube, Gmail, or in the search engine).

Google Conversion Tracking

This website uses Google Conversion Tracking. The provider is Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.

With the help of Google Conversion Tracking, Google and we can determine whether a user has performed certain actions. For example, we can analyze which buttons on our website are clicked and how often, as well as which products are viewed or purchased particularly frequently. This information is used to generate conversion statistics. We learn the total number of users who clicked on our ads and what actions they took. We do not receive any information that allows us to personally identify the user. Google itself uses cookies or similar recognition technologies for identification purposes.

Use of this service is based on your consent pursuant to Article 6(1)(a) of the GDPR and Section 25(1) of the TTDSG. You may withdraw your consent at any time.

For more information about Google Conversion Tracking, please refer to Google's Privacy Policy: https://policies.google.com/privacy?hl=de.

Meta Pixel (formerly Facebook Pixel)

This website uses Facebook/Meta's visitor action pixels to measure conversions. The provider of this service is Meta Platforms Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland. However, according to Facebook, the collected data is also transferred to the United States and other third countries.

This allows the provider to track the behavior of website visitors after they have been redirected to the provider’s website by clicking on a Facebook ad. This enables the provider to evaluate the effectiveness of Facebook ads for statistical and market research purposes and to optimize future advertising campaigns.

The data collected is anonymous to us as the operator of this website; we cannot identify individual users. However, the data is stored and processed by Facebook, which allows it to be linked to the respective user profile and enables Facebook to use the data for its own advertising purposes in accordance with Facebook’s Data Use Policy (https://de-de.facebook.com/about/privacy/). This enables Facebook to display advertisements on Facebook pages as well as outside of Facebook. As the site operator, we have no influence over this use of the data.

Use of this service is based on your consent pursuant to Article 6(1)(a) of the GDPR and Section 25(1) of the TTDSG. You may withdraw your consent at any time.

Data transfers to the United States are based on the European Commission’s Standard Contractual Clauses. For more details, please visit: https://www.facebook.com/legal/EU_data_transfer_addendum and https://de-de.facebook.com/help/566994660333381.

You can find more information about protecting your privacy in Facebook's Privacy Policy: https://de-de.facebook.com/about/privacy/.

You can also disable the "Custom Audiences" remarketing feature in the Ad Settings section at https://www.facebook.com/ads/preferences/?entry_product=ad_settings_screen. To do this, you must be logged in to Facebook.

If you do not have a Facebook account, you can opt out of Facebook’s interest-based advertising on the European Interactive Digital Advertising Alliance website: http://www.youronlinechoices.com/de/praferenzmanagement/.

Plugins and Tools

Google Fonts (locally hosted)

This site uses Google Fonts, provided by Google, to ensure consistent font display. The Google Fonts are installed locally. No connection is made to Google's servers.

For more information about Google Fonts, visit https://developers.google.com/fonts/faq and Google’s Privacy Policy: https://policies.google.com/privacy?hl=de.

Font Awesome

This site uses Font Awesome to ensure consistent display of fonts and icons. The provider is Fonticons, Inc., 6 Porter Road, Apartment 3R, Cambridge, Massachusetts, USA.

When you visit a page, your browser loads the necessary fonts into its cache to display text, fonts, and icons correctly. To do this, the browser you are using must connect to Font Awesome’s servers. As a result, Font Awesome becomes aware that this website has been accessed via your IP address. The use of Font Awesome is based on Art. 6(1)(f) GDPR. We have a legitimate interest in the uniform presentation of the typography on our website. If consent has been requested, processing is carried out exclusively on the basis of Article 6(1)(a) of the GDPR and Section 25(1) of the TTDSG, insofar as the consent covers the storage of cookies or access to information on the user’s device (e.g., device fingerprinting) within the meaning of the TTDSG. Consent may be revoked at any time.

If your browser does not support Font Awesome, a default font from your computer will be used.

For more information about Font Awesome, please see the Font Awesome Privacy Policy at: https://fontawesome.com/privacy.

Google Maps

This site uses the Google Maps mapping service. The provider is Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.

To use the features of Google Maps, it is necessary to store your IP address. This information is typically transmitted to a Google server in the United States and stored there. The provider of this site has no influence over this data transfer. When Google Maps is enabled, Google may use Google Fonts to ensure consistent font display. When you access Google Maps, your browser loads the necessary web fonts into its cache to display text and fonts correctly.

We use Google Maps to ensure that our online offerings are presented in an appealing manner and to make it easy for users to locate the places listed on our website. This constitutes a legitimate interest within the meaning of Article 6(1)(f) of the GDPR. If consent has been requested, processing is carried out exclusively on the basis of Article 6(1)(a) of the GDPR and Section 25(1) of the TTDSG, insofar as the consent covers the storage of cookies or access to information on the user’s device (e.g., device fingerprinting) within the meaning of the TTDSG. Consent may be revoked at any time.

Data transfers to the United States are based on the European Commission’s Standard Contractual Clauses. For more details, please visit: https://privacy.google.com/businesses/gdprcontrollerterms/ and https://privacy.google.com/businesses/gdprcontrollerterms/sccs/.

For more information on how user data is handled, please see Google's Privacy Policy: https://policies.google.com/privacy?hl=de.

Google reCAPTCHA

We use “Google reCAPTCHA” (hereinafter “reCAPTCHA”) on this website. The provider is Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.

reCAPTCHA is used to verify whether data entry on this website (e.g., in a contact form) is performed by a human or by an automated program. To do this, reCAPTCHA analyzes the website visitor’s behavior based on various characteristics. This analysis begins automatically as soon as the website visitor enters the website. For the analysis, reCAPTCHA evaluates various pieces of information (e.g., IP address, the duration of the website visitor’s stay on the website, or mouse movements made by the user). The data collected during the analysis is forwarded to Google.

The reCAPTCHA analyses run entirely in the background. Website visitors are not notified that an analysis is taking place.

The storage and analysis of data are based on Article 6(1)(f) of the GDPR. The website operator has a legitimate interest in protecting its web offerings from abusive automated scanning and spam. If consent has been obtained, processing is carried out exclusively on the basis of Article 6(1)(a) of the GDPR and Section 25(1) of the TTDSG, insofar as the consent covers the storage of cookies or access to information on the user’s device (e.g., device fingerprinting) within the meaning of the TTDSG. Consent may be revoked at any time.

For more information about Google reCAPTCHA, please refer to Google’s Privacy Policy and Terms of Service at the following links: https://policies.google.com/privacy?hl=de and https://policies.google.com/terms?hl=de.

Wordfence

We have integrated Wordfence into this website. The provider is Defiant Inc., 800 5th Ave Ste 4100, Seattle, WA 98104, USA (hereinafter “Wordfence”).

Wordfence is used to protect our website from unauthorized access or malicious cyberattacks. To this end, our website establishes a persistent connection to Wordfence’s servers so that Wordfence can compare the access attempts made on our website against its databases and block them if necessary.

The use of Wordfence is based on Article 6(1)(f) of the GDPR. The website operator has a legitimate interest in protecting its website as effectively as possible against cyberattacks. If consent has been obtained, processing is carried out exclusively on the basis of Article 6(1)(a) of the GDPR and Section 25(1) of the TTDSG, insofar as the consent covers the storage of cookies or access to information on the user’s device (e.g., device fingerprinting) within the meaning of the TTDSG. Consent may be revoked at any time.

Data transfers to the United States are based on the European Commission’s Standard Contractual Clauses. For more details, please visit: https://www.wordfence.com/help/general-data-protection-regulation/.

Data Processing When Using PMS Systems (Widgets)

These pages may include widgets provided by zadego GmbH (easybooking).

zadego GmbH
Anton-Melzer-Straße 10
6020 Innsbruck
Austria

The provider is a PMS system that serves as the provider of the hotel software for the data controller. Depending on the type of tourism business, the widgets may include the following:

Request Form
Booking form
Quick Search (Inquiry, Booking)
Category View
Room View
Package Widget
Price List
Price Comparison
Availability Calendar
Online Check-In

General Information

In order to process your inquiry or reservation, it is necessary to process the data you have provided to the data controller.

The data controller named above and zadego GmbH (collectively referred to as the “Provider”) have a contractual business relationship. The data controller obtains its hotel management and booking software from zadego GmbH.

The personal data you have provided will be transferred to the management system and to companies that have a business relationship with the management system. In particular, this transfer will be made to the aforementioned landlords, and, where applicable, to tourism associations, registration service providers, payment providers, and other companies that are connected to the management system and/or the landlords and must be engaged to fulfill post-contractual obligations.

The providers' use of personal data is governed by applicable legal provisions and the consent you have provided for the use of your data.

Data collection

When you make an inquiry or a reservation with the tourism office, you provide the relevant information necessary to process your request. This typically includes the following:

First and last name
Email address
Address
Phone
Payment information (bank account details, credit card information)
Dates of birth (for identifying children)

This data is collected only to the extent permitted by law, and only with your consent and through your active participation. Where consent is provided electronically in connection with the services, the legal requirements for providing information are met, and this consent is recorded using appropriate technical systems.

Purpose of this data processing

The data controller will process your personal data in this context for the following purposes:

Submission of bids
Online Check-In
Compliance with Reporting Requirements
Payment processing
Financial reporting

If you enter personal data in any of these widgets (contact information, email address, details of your desired stay at our hotel), this is always done on a voluntary basis and solely for the purpose of providing you with a quote for your desired stay.

If no contractual relationship is established between the parties (i.e., the data subject does not visit the controller’s premises), the data subject’s data will be automatically deleted from the systems without delay. In individual cases, statutory retention and deletion periods must be observed.

Reporting requirement

Under the applicable registration law, the responsible party is required to register all guests staying at the premises by providing the information specified in the registration law. This includes, among other things, the following information:

Name
Names of traveling companions
Date of Birth
Gender
Nationality
Country of origin
Address
Travel document (type, number, date of issue, issuing authority, country)
Travel dates

Guest List

In accordance with a legal obligation, the data controller must maintain all guest data provided to them in connection with a booking in a so-called guest register. This guest register is subject to the automatic deletion and anonymization periods stored in the system. The providers implement appropriate technical and organizational measures to ensure that personal data is stored in the system in compliance with the law. In individual cases, legally prescribed storage and retention periods must be observed and adhered to. The specified storage periods apply unless the data in question is processed for other purposes mentioned in this privacy policy for a longer period.

The guest list is maintained electronically by the data controller, and the data is forwarded to zadego GmbH for this purpose. In this case, zadego GmbH acts as a data processor, as it stores the data on its servers. Data will not be transferred to a third country without first informing the data subjects.